1. Processing Time

Orders are typically processed within after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

We ship through trusted carriers such

Estimated delivery times:

International: depending on the destination.

Please note: delivery times are estimates and may vary due to customs clearance, carrier delays, or factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Occasionally, we may offer free shipping promotions.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details.

Tracking updates may take up to 24–48 hours to appear after the package has been scanned by the carrier.

5. Shipping Restrictions

Customers are responsible for complying with local customs laws and import regulations in their country.

We are not liable for packages delayed, seized, or returned due to customs issues.

6. Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect or incomplete addresses may incur additional reshipping fees.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within of the estimated delivery date.

We will work with the carrier to resolve the issue and may send a replacement or issue a refund when applicable.